Privacy policy

Privacy Policy

CarPass and its affiliates (collectively, “CarPass”) value your privacy and are committed to protecting your personal information. This Privacy Notice outlines the types of personal information we collect, how we use it, with whom we share it, and the choices you have regarding our collection and use of that information. We also detail the measures we take to secure your information and provide information on how you can contact us about our privacy practices.

The term "personal information" refers to information that can identify you or the device you use to connect to the internet.

Information We Collect

We may collect personal information from various sources, including the CarPass website, mobile applications, in-store purchases, customer communications via email or phone, and interactions on third-party social media sites. Additionally, information may be obtained from our parent, affiliate, or subsidiary companies, business partners, and other third parties.

The types of personal information we may collect include:

  • Contact information (such as name, email address, phone number)
  • Shipping information (including address and phone number)
  • Payment details (credit card number, security code, expiration date, cardholder name, and billing address)
  • Demographic information (such as age, date of birth, and gender)
  • Information provided through social media interactions, including photographs
  • Location information from mobile applications
  • Shopping behavior and preferences, along with purchase history
  • Other details submitted by you or provided by third parties

In some instances, we may collect information about others if you purchase a gift card or ship products to someone else. We will only use this information to fulfill your requests and will not send marketing communications to your contacts unless they separately opt in.

Additionally, when you visit our website or use our mobile applications, we may collect information through automated means, such as cookies and web beacons.

How We Use the Information We Collect

We may use the information we collect for various purposes, including:

  • Registering you for membership and managing your account
  • Providing products or services you request
  • Processing and tracking purchases, including payment transactions
  • Personalizing your online experience and providing targeted advertisements
  • Responding to your inquiries and providing customer support
  • Communicating with you about products, services, events, and promotions
  • Enabling communication through blogs, social networks, and other interactive media
  • Managing events, sweepstakes, and promotions
  • Analyzing and improving our business, products, and services
  • Protecting against fraud and unauthorized transactions
  • Enforcing our terms of use and complying with legal requirements

We may also use the information for other purposes with specific notice provided at the time of collection.

Information We Share

We do not sell or disclose personal information, except as outlined in this Privacy Notice.

We may share personal information with our parent, affiliate, and subsidiary companies, business partners, ad network vendors, and other third parties for the purposes described in this Privacy Notice. This includes communication about products, services, offers, events, and promotions that may interest you. We may also share information with service providers who perform services on our behalf.

Disclosure of information may occur if required by law, in response to legal processes or law enforcement requests, or when we believe disclosure is necessary to prevent harm or financial loss.

Your Choices

We provide choices regarding the information we collect, how it's used, and how we communicate with you.

  • Sharing Information with Business Partners: You can opt-out of sharing personal information with our business partners by emailing us at carpasscarpass@gmail.com.
  • Marketing Emails: You can unsubscribe from marketing emails by clicking on the unsubscribe link or adjusting email preferences through your online account.
  • Web Analytics: Opt-out of data aggregation and analysis by our web analytics vendor by selecting the opt-out link on the relevant site.
  • Targeted Advertising: Opt-out of targeted ads through relevant ad networks or online advertising opt-out options.
  • Geo-Location Information: Adjust your device's location services settings to withhold geo-location details.
  • Cookies: Manage cookie preferences through your browser settings, keeping in mind that some features may be limited without cookies.

Access and Correction

You can access, update, or correct certain personal information through your online account. If you believe other information is inaccurate, you can request correction by contacting us at carpasscarpass@gmail.com.

Links to Other Websites

Our website may contain links to non-affiliated sites. Please review the privacy notices of these sites, as we are not responsible for their content or privacy practices.

Data Transfers

Our website is subject to U.S. laws, and when we collect personal information, it may be processed outside your country, including in the United States. We will protect your information as described in this Privacy Notice.

How We Protect Personal Information

We maintain administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or use. While we employ security measures, no electronic transmission is entirely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not directed to children under thirteen, and we require users to be at least eighteen years old. If we learn a user is under eighteen, we will promptly delete any provided personal information.

California Privacy Rights

California residents have the right to request information regarding the types of personal information shared with third parties for direct marketing purposes. To opt-out of such sharing, please contact us.

Safe Harbor Statement

CarPass complies with the U.S.-EU and U.S.-Swiss Safe Harbor Frameworks, providing adequate protection for personal information transferred from the EU and Switzerland to the U.S. Learn more about our certification at https://2016.export.gov/safeharbor/index.asp.

Updates to this Privacy Notice

This Privacy Notice may be updated periodically without prior notice. We will post a notice on our website to inform you of significant changes and provide the date of the latest update.

How to Contact Us

For questions, comments, or updates to your information, contact us at carpasscarpass@gmail.com.